The Refundable Terms include as many circumstances as possible that may prevent you from attending your booking, including (but not limited to):
Covid-19 Infection
Illness / Injury
Pre-existing Medical Condition
Pregnancy Complication
Death of Immediate Family
Public Transport Failure
Flight Disruption
Mechanical Breakdown
Jury Service
Court Summons
Home Emergency
Armed Forces & Emergency Services Recall Adverse Weather
Relocated for Work
Theft of Documents
Changes to Examination Dates
Emergency Circumstances
You can find the full list of Refundable Terms here: https://www.refundable.me/extended/en/
Please note, the term “emergency circumstances” is designed to include an endless range of situations that you could experience to ensure these terms are as broad as possible for you.