Welcome
Login

Am I chatting with a human or a bot?


SuperTravel is a half-bot half-human travel service. Our bot can understand and reply to many travel-related inquiries. Within the comfort of your preferred messaging application, you can check hotel prices or even book your next stay. If our bot is ever unsure of how to respond, a SuperTravel agent will take over the conversation and help answer your questions.


You can chat with our bot or agents through SMS, Facebook Messenger, Whatsapp and other messaging applications. No matter the application, we strive to provide the best experience to all guests.


SuperTravel is a half-bot half-human travel service. In most cases, the bot will understand you and reply. If we’re ever unsure, a SuperTravel agent will take over.


To start a chat: Type 'Help' into the original conversation you received the hotel search results and booking confirmation from (Usually SMS, WhatsApp, Facebook messenger or Apple business chat). It is best to refer back to the initial messaging platform you searched or booked through.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.