If you need to tweak the guest names or details on your reservation, we're here to make it super easy for you.
Step 1 (You): Request Assistance
Reach out to our friendly support team via Chat on our App or website. They'll be prompt to assist you.
Step 2 (Super.com Agents): Hotel Approval and Guarantee
Now, please note: Changing guest names or details is subject to hotel approval and can't be guaranteed. But do not worry! We'll go the extra mile to accommodate your request. It's a good idea to provide as much advanced notice as possible to increase the chances of a successful name change.
Also, to keep transparency, Super Travel has a nominal $30 fee for processing guest name or detail change requests. This helps cover the administrative efforts involved in updating your reservation. We're committed to providing top-notch service, and this fee allows us to keep delivering the Super Travel experience you know and love.
Rest assured, our support team is available 24/7 to address any questions or concerns you may have during the process. We're dedicated to ensuring your satisfaction and a smooth reservation update.